Questions and answers that customers may ask

Our company has a professional technical team and a strict quality control system. Starting from the procurement of raw materials, we strictly screen suppliers. At the same time, we can accept the brands and manufacturers designated by customers to ensure the quality of raw materials. During the production process, we adopt advanced production equipment and standardized processes. Each process has strict quality inspections. At the same time, we will also conduct sampling inspections or full inspections to ensure that each product meets high-quality standards. We also welcome customers to visit our factory at any time to inspect our production processes and quality control measures.

If you find a quality problem while using our product, please contact us in time. We will arrange professional technicians to analyze and handle it as soon as possible. If it is our responsibility, we will provide solutions such as free repair, replacement, or refund to ensure that your rights and interests are maximally protected. We will abide by the quality clauses in the "Cooperation Agreement between the two parties"

Our company has 10 advanced mold processing equipment, 18 injection molding equipment, and a dedicated production team of 38 people, with considerable production capacity. We can reasonably arrange production plans according to customer order requirements to ensure on-time delivery of products. At the same time, we will also continuously optimize the production process, implement lean production, and improve production efficiency to meet the growing order needs of customers. If you have special order requirements, we can also provide customized production solutions.

The production cycle will vary depending on factors such as product complexity and order quantity. Generally speaking, we will complete production and deliver products within 2 to 4 weeks after receiving the order. During the production process, we will communicate with you about the production progress in a timely manner so that you can know the status of the order at any time. If you have urgent order needs, we can also provide expedited production services to shorten the production cycle as much as possible. What we can do is do our best to meet your requirements and actively respond to market demands. Please rest assured!

The price of our products is comprehensively determined by factors such as raw material costs, production processes, and order quantities. We have always been committed to providing customers with high-quality and cost-effective products. Under the premise of ensuring product quality, we will provide competitive prices for customers by optimizing production processes and reducing costs. At the same time, we will also give certain price discounts according to customer order quantities and long-term cooperation intentions. Our basic concept is to provide customers with good quality, reliable service and competitive prices, and we obtain long-term stable high-quality customers and reasonable profits for survival and development.

Of course. If you are interested in our products, you can contact us at any time and provide detailed product specifications, parameters and technical requirements. We will provide you with an accurate quotation sheet as soon as possible, generally within 3 working days after receiving the RFQ.

The common payment terms in our company's cooperation agreements mainly include the following points:

The common freight terms used by our company mainly include the following:

We attach great importance to after-sales service and provide customers with all-round after-sales support. If you encounter any problems while using our products, you can contact our after-sales service team at any time. We will provide you with solutions as soon as possible to ensure that your production is not affected.

We have a professional mold manufacturing, injection molding technical team and foreign trade service team, and can provide technical support and solutions for customers. Whether it is product design, mold development, production process optimization or import and export trade, we can provide professional advice and support according to customer needs.

Yes. Our company focuses on injection mold manufacturing and plastic product injection molding, and has rich experience in customized production. We can carry out product design, mold development and production manufacturing according to customer requirements to meet your personalized needs.

First, you need to provide detailed specifications and requirements of the product. Our technical team will conduct product design and mold development design review according to your needs. During the design and development process, we will maintain close communication with you to ensure that the product meets your requirements. Then, we will make samples and test them. After you confirm the samples, we will carry out mass production. During the entire production process, we will strictly control quality to ensure the quality and performance of the product. For more detailed content, please check the webpage "Collaboration Process".

Yes,It is my pleasure, thank you very much for your attention to the history of our company. Our company's mold factory was established in 2008, and the injection molding factory was established in 2017. Since its establishment, we have been focusing on the field of injection mold manufacturing and plastic product injection molding. The founder of the company is Mr. Diao Jinqiang, who is a mold design engineer by background.